COVID-19 (Coronavirus) – an update for our clients.

24-hour veterinary cover for pets in Poole

We all know that pets don’t just need our help during the day. We offer 24-hour cover at our extensive Parkstone facility so that your pet has the care and attention they need, when they need it most.


Regular pet care

During opening times our Parkstone and Broadstone teams are here to help you. You can find out more about our vets, nurses and reception staff on our team page.

Our head nurse Emma Matthews and head vet Kate Morawska, both lead fantastic teams of qualified staff, all you need to do is book in and we’ll be happy to help.


Book an Appointment


Out of hours pet care

We operate a 24/7 onsite emergency pet care service out of hours, run by the Emergency VetCare team from our Parkstone surgery.

Their veterinary team cover cases from our Parkstone and Broadstone practices, and provide emergency care for pets in surrounding areas including Poole, Bournemouth, Christchurch, Upton, Wareham and Wimborne.

Their day job is your pet’s night and weekend care & support – fresh staff when you need them most.

In a pet health emergency please call 01202 747678


24-hour pet care & in-patient wards

Our Parkstone surgery houses our 24-hour pet care wards, which are supervised by our vet and nursing staff day and night. We are also able to provide ICU services for pets requiring intensive care and monitoring.

If your pet needs to stay with us while they recover after surgery, they will do so in our comfortable and fully equipped in-patient wards.

There are separate ICU, dog, cat and isolation wards, most of which have underfloor heating. All pets get a comfy bed, with orthopaedic padding for recumbent or older patients and incontinent sheets where necessary, to keep them as comfortable as possible. We also encourage you to bring in something that smells of home to make them feel better.

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